Shipping

We cooperate with five reputable international logistics suppliers, tailored for cross-border delivery of boutique wellness brands, adhering to low-carbon and eco-friendly delivery concepts.

INTOREALM collaborates with credible logistics partners committed to carbon reduction, ensuring secure and timely parcel delivery. Available shipping alternatives are listed below:

• DHL Express丨Premium International丨3-7 business days

• FedEx International Priority丨Express International丨4-8 business days

• UPS Worldwide Express丨Express International丨5-9 business days

• SF International Economy丨Economy International丨7-14 business days

• China Post EMS丨Standard International丨10-20 business days
  

Shipping Details

• Order Processing: Orders are arranged within 2–3 working days, excluding rest days and public holidays.

• Tracking: A unique tracking code will be sent to your registered email once shipment is confirmed. Real-time logistics updates are accessible via carrier official websites or our Order Tracking page.

• Customs & Duties: All import-related fees are undertaken by recipients. INTOREALM cannot assess or intervene regional customs charges.

• Environmental Commitment: We prioritise logistics providers with verified carbon-neutral schemes, and continuously streamline packaging design to cut down redundant waste.