Privacy Policy

Fully compliant with GDPR & CCPA regulations, respectful and elegant privacy protection statement.

INTOREALM deeply respects personal privacy and commits to safeguarding user private data. This policy clarifies rules of information collection, utilisation, storage and sharing, alongside legitimate data rights entitled to all users.

Information We Collect

Personal data actively submitted by users includes:

• Shopping information: full name, delivery address, email and contact number

• Payment data: processed securely by third-party payment agencies; complete card information will not be stored internally

• Customer service dialogue records

• Voluntarily confirmed marketing subscription preferences

How We Use Your Information

Collected data is utilised for the following legitimate purposes:

• Complete order production, delivery and logistics notification

• Respond to user consultation, after-sales service and merchandise communication

• Optimise website layout, product design and overall service experience

• Deliver brand updates and wellness content based on confirmed subscription; unsubscribe access is permanently available

• Fulfil legal supervision and accounting record requirements

Information Sharing

User private data will never be sold to external marketing institutions. Authorised information sharing only applies to certified cooperative service providers including payment operators, logistics carriers and website maintenance teams. All partners are bound by strict data confidentiality agreements.

Data Security

Multi-layer technical and managerial protection measures are adopted to prevent unauthorised data access, leakage and damage. All payment transactions are encrypted with mainstream SSL security technology.

Your Rights

Users enjoy the following personal data rights subject to regional laws:

• Access personal reserved information stored by the brand

• Apply for correction of inaccurate and incomplete data

• Request permanent deletion of private records

• Cancel marketing information subscription consent

• Apply for portable data transmission where legally permitted

Submit rights application via official mailbox privacy@intorealm.com.

Data Retention

User data will be reserved only within necessary time limit to fulfil service demands and legal record obligations.

Updates to This Policy

Privacy clauses may be adjusted periodically. Updated content will be published on official website, and major revisions will be notified via site announcement or email reminder.